KKday User
I booked a family trip in advance. I received the driver's name, license plate number, and contact information the day before, which gave me peace of mind. On the day itself, I had a bit of trouble with the driver getting the address of the pickup location I'd provided incorrectly, but we departed safely. I wasn't sure where we wanted to go, but the driver listened to our requests, even calculating the tides to ensure we were perfectly timed. I was so impressed! He also recommended delicious food in each area, which was extremely helpful, as there aren't many Japanese tourists in Phong Phu and I hadn't gathered much information about the area. After we visited our desired locations, I thought we'd just head home, but he suggested we check out this place instead, which I was happy about. We both used translation apps to communicate, so there were no problems. He was very kind and knowledgeable about the area, and even though it was only a half-day trip, I was very satisfied. If I ever visit again, I would definitely request this driver!