KKday User
1. The online booking price is more expensive than the offline one, and it is more than just a little bit more expensive. (According to the explanation of the store clerk, the difference between the online set meal and the offline one is an extra optional drink and vegetable salad. I believe that this drink and vegetable salad will not make us pay twice the price? In addition: the basic tofu set meal we ordered is the same as the one on the sign at the door of your store. If you order a more expensive set meal online, then you will pay more for the IQ tax.) If you insist on experiencing this store, it is recommended not to make an appointment. Offline, you only need to queue up around 11 or 12 o'clock to avoid being ripped off. Of course, there are many stores, but you don't have to go to their store. 2. The waiter served the Japanese guests who were seated at the same time and queued up temporarily. As we made an online reservation in advance and were seated earlier than the Japanese guests, the rice and tempura were not served until the tofu with the side dishes were all eaten and the service staff was reminded. Before leaving the store, I expressed our dissatisfaction to the store clerk who called the number on site (who looked like the store manager), and he just said sorry to us, without even saying "すみません". I can understand that your store is located at the entrance of the scenic spot and has no shortage of customers, but your environment, food, and staff service are not good enough for me to accept this difference, thank you.