三亞亞龍灣瑞吉度假酒店 The St. Regis Sanya Yalong Bay Resort

Languages spoken

• English
• Chinese [Cantonese]
• Chinese [Mandarin]
• Russian

Accessibility

• Access all room by interior corridor
• Accessibility for all meeting spaces
• Accessible entrance to some on-site swimming pool
• Accessible public restrooms
• Accessible registration desk
• Accessible rooms have doors 32-inch wide opening
• Accessible route to the registration desk
• Accessible vanities in some rooms
• Audible alarms in all guest rooms and suites
• Audible alarms in all public hallways
• Bathtub grab bars in some rooms
• Close-caption TV
• Deadbolts on all guest room and suites doors
• Electronic room key
• Elevator
• Entirely Route to accessible guest rooms
• Entrance to on-site fitness center
• Entrance to on-site spa
• Lever handles on some guest room doors
• Lowered deadbolts on some guest room doors
• Lowered electrical outlets in some rooms
• Lowered night guards on some guest room doors
• Lowered view ports in some guest room doors
• Main entrance
• Mobility accessibility in some rooms
• Non-slip grab bars in some bathrooms
• On-site accessible restaurants / lounges
• On-site accessible self parking
• Room windows that open
• Secondary locks on all room windows
• Self-closing doors on all guest rooms and suites
• Toilet seat at wheelchair height -- some rooms
• View ports in all guest room and suites doors
• Visual alarms in some guest rooms and suites
• Visual alarms in some public hallways
• Wheelchair accessible

Internet access

• Free Wi-Fi in all rooms!
• Internet
• Internet [LAN]
• Internet services
• Wi-Fi in public areas

Things to do, ways to relax

• Body scrub
• Body wrap
• Canoeing
• Fishing
• Fitness center
• Foot bath
• Garden
• Hot tub
• Massage
• Mini golf course
• On-site entertainment
• Outdoor recreational features
• Pool with view
• Private beach
• Spa
• Spa/sauna
• Steamroom
• Swimming pool [outdoor]
• Table tennis
• Tennis court
• Water park
• Water sports (non-motorized)
• Wind surfing

Cleanliness and safety

• Anti-viral cleaning products
• Breakfast in room
• Daily disinfection in all rooms
• Daily disinfection in common areas
• Face coverings on staff
• First aid kit
• Hand sanitizer
• Hot water linen and laundry washing
• Hygiene certification
• Physical distancing of at least 1 meter
• Room sanitization opt-out available
• Rooms sanitized between stays
• Safe dining setup
• Sanitized kitchen and tableware items
• Shared stationery removed
• Staff trained in safety protocol
• Temperature check for guests and staff

Dining, drinking, and snacking

• Alternative meal arrangement
• Bar
• BBQ facilities
• Bottle of water
• Breakfast [buffet]
• Breakfast [continental]
• Coffee shop
• Fruits/snacks
• Poolside bar
• Restaurants
• Room service [24-hour]

Services and conveniences

• Air conditioning in public area
• Cash withdrawal
• Concierge
• Currency exchange
• Daily housekeeping
• Doorman
• Dry cleaning
• Facilities for disabled guests
• Food delivery
• Grooming service
• Invoice provided
• Ironing service
• Laundry service
• Luggage storage
• Meeting/banquet facilities
• Postal service
• Safety deposit boxes
• Salon
• Smoking area
• Terrace
• Xerox/fax in business center

For the kids

• Family room
• Kids club
• Kids facilities
• Kids meal
• Kids safety features
• Playground
• Swimming pool [kids]

Land sports

• Golf course (within 3 km)

Access

• CCTV in common areas
• CCTV outside property
• Check-in/out [express]
• Check-in/out [private]
• Check-in [24-hour]
• Fire extinguisher
• Front desk [24-hour]
• Non-smoking rooms
• Safety/security feature
• Security [24-hour]
• Smoke alarms
• Soundproof rooms

Getting around

• Airport transfer
• Car park [free of charge]
• Car park [on-site]
• Rental car
• Taxi service