河口湖Regina酒店 Hotel Regina Kawaguchiko

Languages spoken

• English
• Chinese [Mandarin]
• Japanese

Accessibility

• Wheelchair accessible

Internet access

• Free Wi-Fi in all rooms!
• Internet
• Internet services
• Wi-Fi in public areas

Things to do, ways to relax

• Massage
• Table tennis
• Tennis court

Cleanliness and safety

• Body thermometer
• Cashless payment service
• Daily disinfection in all rooms
• Daily disinfection in common areas
• Face coverings on staff
• First aid kit
• Hand sanitizer
• Hot water linen and laundry washing
• Physical distancing of at least 1 meter
• Professional-grade sanitizing services
• Protective screens in common areas
• Room sanitization opt-out available
• Rooms sanitized between stays
• Safe dining setup
• Sanitized kitchen and tableware items
• Staff trained in safety protocol
• Temperature check for guests and staff

Dining, drinking, and snacking

• Breakfast [buffet]
• Restaurants
• Vending machine

Swimming & soaking

• Hot spring bath

Services and conveniences

• Air conditioning in public area
• Daily housekeeping
• Dry cleaning
• Elevator
• Gift/souvenir shop
• Grooming service
• Heating in public area
• Invoice provided
• Laundromat
• Laundry service
• Luggage storage
• Meeting/banquet facilities
• Postal service
• Safety deposit boxes
• Shops
• Smoking area
• Xerox/fax in business center

For the kids

• Family room
• Kids meal

Access

• CCTV in common areas
• CCTV outside property
• Fire extinguisher
• Front desk [24-hour]
• Non-smoking rooms
• Safety/security feature
• Security [24-hour]
• Service animals are welcome
• Smoke alarms

Getting around

• Car park [free of charge]
• Car park [on-site]
• Shuttle service
• Taxi service

Available in all rooms

• Air conditioning
• Non-smoking
• Towels