舊輕井澤東雲酒店 Kyu-Karuizawa Hotel Shinonome

Languages spoken

• Japanese

Internet access

• Free Wi-Fi in all rooms!
• Internet
• Internet services
• Wi-Fi in public areas

Dining, drinking, and snacking

• Alternative meal arrangement
• Restaurants

Cleanliness and safety

• Body thermometer
• Cashless payment service
• Free face masks
• Guest rooms seal after sanitization
• Hand sanitizer
• Hot water linen and laundry washing
• Physical distancing of at least 1 meter
• Professional-grade sanitizing services
• Protective screens in common areas
• Room sanitization opt-out available
• Rooms sanitized between stays
• Safe dining setup
• Sanitized kitchen and tableware items
• Staff trained in safety protocol
• Temperature check for guests and staff

Services and conveniences

• Air conditioning in public area
• Daily housekeeping
• Heating in public area
• Invoice provided
• Luggage storage
• Meeting/banquet facilities
• Smoke-free property
• Xerox/fax in business center

For the kids

• Kids meal

Access

• Fire extinguisher
• Front desk [24-hour]
• Non-smoking rooms
• Security [24-hour]
• Smoke alarms

Getting around

• Car park [free of charge]