杭州玉榕 - 西湖別院度假酒店 Yurong West-Lake-Cottage Holiday Hotel Hangzhou

Languages spoken

• English
• Chinese [Mandarin]

Outdoor

• Bicycles

Accessibility

• Wheelchair accessible

Internet access

• Free Wi-Fi in all rooms!
• Internet
• Internet services
• Wi-Fi in public areas

Things to do, ways to relax

• Garden
• Hiking
• Mini golf course
• Ticket services
• Tours

Cleanliness and safety

• Body thermometer
• Breakfast in room
• Daily disinfection in all rooms
• Daily disinfection in common areas
• First aid kit
• Free face masks
• Hand sanitizer
• Hygiene certification
• Staff trained in safety protocol
• Sterilizing equipment
• Temperature check for guests and staff

Dining, drinking, and snacking

• Bar
• Breakfast [buffet]
• Breakfast [continental]
• Coffee shop
• Grocery delivery
• Kitchen
• Restaurants
• Room service
• Vending machine

Services and conveniences

• Air conditioning in public area
• Concierge
• Convenience store
• Daily housekeeping
• Food delivery
• Grooming service
• Heating in public area
• Ironing service
• Laundromat
• Laundry service
• Lockers
• Luggage storage
• Meeting/banquet facilities
• Safety deposit boxes
• Smoke-free property
• Smoking area
• Terrace
• Xerox/fax in business center

For the kids

• Babysitting service
• Family room
• Kids meal

Access

• CCTV in common areas
• CCTV outside property
• Check-in/out [express]
• Check-in/out [private]
• Check-in [24-hour]
• Fire extinguisher
• Front desk [24-hour]
• Non-smoking rooms
• Safety/security feature
• Security [24-hour]
• Smoke alarms
• Soundproof rooms

Getting around

• Car park [free of charge]
• Car park [nearby]
• Car power charging station
• Rental car
• Taxi service
• Valet parking

Available in all rooms

• Air conditioning
• Bathrobes
• Blackout curtains
• Closet
• Clothes rack
• Coffee/tea maker
• Desk
• Free bottled water
• Hair dryer
• Internet access – wireless
• Linens
• Mirror
• Non-smoking
• Refrigerator
• Satellite/cable channels
• Seating area
• Shower
• Slippers
• Soundproofing
• Telephone
• Toiletries
• Towels
• Wi-Fi [free]
• Wooden/parqueted flooring