KKday User
Thank you Insein Tourism for making my first dive in life a good memory! In the summer of 2023, we visited Semporna, which is known as a world-class diving resort in Malaysia. Originally, I wanted to directly contact Yongsheng Tourism, which has a good reputation in the local area, on FB, but after many considerations, I finally chose to arrange the itinerary through kkday. Coincidentally, fate is such a wonderful thing. It was not until the local travel agency in Semporna contacted me the day before departure that I found out that the expected five-day tour and the booked airport transfer were all received by Yongsheng Tourism. First of all, the docking window in charge of contact invited me to join the whatsapp group dedicated to the itinerary. There are many partners of Yongsheng in the group. In addition to announcing the meeting time and place of the next day, the group also carefully reminds the activities of the next day. The prepared supplies and precautions, and because of these warm reminders, let us, big and small, have a lot of fun every day! For three consecutive days, you can board the ship and start a day of exciting activities in about 15 minutes after reporting. The person who assists in the check-in is the team leader on the day. It is worth mentioning that when checking in, each team leader (Jason, Xiaoxin, Ken) will carefully tell the number of the ship on the day, and write it on the back of the tourist's hand with a pen. Avoid taking the wrong boat; in addition, passengers will be reminded to sit in the same seat when getting on and off the boat, and the number of people must be counted. These seemingly simple actions can ensure that all tourists will not be lost and can go ashore safely. To the departure point! (Another one-day tour of another travel agency that we participated in, unfortunately, the tourists were lost because they did not pay attention to these details...) As a landlubber, I originally only planned to follow the beautiful scenery, but seeing other people diving happily , I decided to try it in the water, so my first dive in my life was dedicated to Semporna! When snorkeling for the first time, the experienced Azwan (Awan) coach should have seen at a glance that I was a novice, and immediately came to me to help adjust my posture after I entered the water, so that I could float on the water smoothly; the second Before going into the water for the next time, he took the initiative to change a suitable life jacket and adjust the mask for me. Even though I couldn't speak the language, I still eagerly felt Awan's dedication and friendliness! It has been two weeks since the end of the tour, and the enthusiastic Lans (Lan) and the lively and cheerful Ken are still unforgettable to us! The most thankful thing about this trip is Ken, who always provides considerate assistance in a timely manner to solve our big and small problems in Semporna. One day we just asked him if there was any recommended restaurant. Ken not only informed us of the location, assisted us in making a reservation, but even went to the restaurant to help us order food, chat with us until the meal was over, and then returned to the travel agency to continue working! As long as the people are right, the ends of the earth and the sea are all invincible beauty! Thank you to my family and friends, thank you Ken! ❤️