KKday User
I feel extremely dissatisfied for this day tour. The tour guide is fine. But the issues I encountered were highly inconvenient and resulted in unnecessary stress and additional expenses. As a result of this disorganized service, I incurred additional costs.
This experience highlighted several issues:
1. Lack of Consideration for Foreign Travelers: Many international visitors may not have local phone numbers. Not providing alternative communication channels, such as a WhatsApp group, shows a lack of understanding of travelers’ needs.
2. Miscommunication Between KKday and the Service Provider: The failure to coordinate effectively resulted in conflicting instructions and unnecessary confusion.
Besides, the whole day tour is not special and boring, you can only see things around the buildings.