Asakusa, Tokyo | Izakaya Asakusa Unatetsu（浅草うな鐵 浅草駅前 本店）| Seat Reservation Only

A group of four people made a reservation in advance for this eel restaurant in Asakusa, which was recommended in an online article. Even if I try to make a reservation, it’s still close to Kaminarimon Gate so I can go shopping after eating. There weren't many people when I went in around 1:30 on weekdays, and the employees were polite. However, to order food, you need to scan the QR code and order by yourself. Ordered four meals, a skewered eel offal set, skewered chicken wings and draft beer. Soon after, six eel rice sets came. I asked to see the bill and six were counted. One of the eel rice sets was ordered for three. I remember that I didn’t add +3 to the system, and I was not very good at speaking Japanese and English. The staff kept emphasizing the soup and did not mention the quantity of the set meal. It is common sense that four people ordering six meals should feel strange and remind the customers. Finally, I told the store manager that there was a problem with their system. I only paid for what I ordered. At first, he disagreed. The store manager could understand English and heard our explanation and insistence. He then instructed the chef to go up and see the extra set menu to confirm that we didn't have it. After using it, the cost of the two extra meals did not include the food. The eel rice tasted good, but not very fat, the offal skewers were delicious and slightly burnt, and the grilled chicken wings were the best.