Suihoen

Accessibility

• Wheelchair accessible

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet services

Things to do, ways to relax

• Massage
• Garden

Cleanliness and safety

• Body thermometer
• Doctor/nurse on call
• First aid kit
• Free face masks
• Hand sanitizer
• Temperature check for guests and staff
• Staff trained in safety protocol
• Protective screens in common areas
• Physical distancing of at least 1 meter
• Safe dining setup
• Sanitized kitchen and tableware items
• Individually-wrapped food options
• Hot water linen and laundry washing
• Cashless payment service
• Anti-viral cleaning products
• Rooms sanitized between stays
• Guest rooms seal after sanitization
• Professional-grade sanitizing services
• Room sanitization opt-out available
• Breakfast in room

Dining, drinking, and snacking

• Coffee shop
• Restaurants
• Room service
• Alternative meal arrangement

Services and conveniences

• Elevator
• Safety deposit boxes
• Facilities for disabled guests
• Concierge
• Smoking area
• Luggage storage
• Daily housekeeping
• Smoke-free property
• Contactless check-in/out
• Food delivery
• Meeting/banquet facilities
• Invoice provided
• Air conditioning in public area
• Heating in public area

For the kids

• Family room
• Family/child friendly
• Kids meal

Access

• Front desk [24-hour]
• Security [24-hour]
• CCTV outside property
• CCTV in common areas
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms

Getting around

• Shuttle service
• Car park [free of charge]

Languages spoken

• English
• Japanese
• Chinese [Mandarin]

Swimming & soaking

• Hot spring bath