Four Points by Sheraton Shenzhen

Accessibility

• Wheelchair accessible
• Audible alarms in all public hallways
• Audible alarms in all guest rooms and suites
• Visual alarms in all public hallways
• Mobility accessibility in some rooms
• Roll-in shower in some rooms
• Adjustable height hand-held shower wand all rooms
• Bathtub seat in some rooms
• Bathtub grab bars in some rooms
• Toilet seat at wheelchair height -- some rooms
• Lowered electrical outlets in some rooms
• Alarm clock telephone ringers in all rooms
• Access all room by interior corridor
• View ports in all guest room and suites doors
• Lowered view ports in some guest room doors
• Deadbolts on all guest room and suites doors
• Lowered deadbolts on some guest room doors
• Safety chains and/or latches on all guest doors
• Lowered night guards on some guest room doors
• Lever handles on all guest room doors
• Electronic room key
• Self-closing doors on all guest rooms and suites
• Accessible rooms have doors 32-inch wide opening
• Entirely Route to accessible guest rooms
• Room windows that open
• Secondary locks on all room windows
• Main entrance
• On-site accessible restaurants / lounges
• Accessibility for all meeting spaces
• Accessible entrance to all on-site swimming pool
• Entrance to on-site fitness center
• Accessible route to the registration desk
• Accessible registration desk
• Flashing door knockers in all rooms

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet services

Things to do, ways to relax

• Fitness center
• Swimming pool [outdoor]
• Gym/fitness
• Swimming pool
• Yoga room

Cleanliness and safety

• Hand sanitizer
• Staff trained in safety protocol
• Physical distancing of at least 1 meter
• Safe dining setup
• Sanitized kitchen and tableware items
• Hot water linen and laundry washing
• Shared stationery removed
• Cashless payment service
• Anti-viral cleaning products
• Rooms sanitized between stays
• Room sanitization opt-out available
• Breakfast in room

Dining, drinking, and snacking

• Room service [24-hour]
• Coffee shop
• Bar
• Restaurants
• Breakfast [buffet]
• Breakfast [continental]
• Asian breakfast
• Restaurant lunch
• Restaurant dinner
• Buffet in restaurant
• A la carte in restaurant
• Coffee/tea in restaurant
• Desserts in restaurant
• Happy hour
• Alcohol
• Bottle of water
• Restaurant breakfast
• Chinese cuisine in restaurant
• Soup in restaurant

Services and conveniences

• Elevator
• Laundry service
• Safety deposit boxes
• Salon
• Facilities for disabled guests
• Concierge
• Smoking area
• Business facilities
• Dry cleaning
• Luggage storage
• Cash withdrawal
• Daily housekeeping
• Doorman
• Smoke-free property
• Xerox/fax in business center
• Contactless check-in/out
• Food delivery
• Meetings
• Meeting stationery
• Indoor venue for special events
• Grooming service
• Meeting/banquet facilities
• Ironing service
• Terrace
• Invoice provided
• Air conditioning in public area
• Heating in public area
• Projector/LED display
• Outdoor venue for special events

For the kids

• Swimming pool [kids]
• Family room
• Family/child friendly
• Kids meal

Access

• Front desk [24-hour]
• Check-in/out [express]
• Security [24-hour]
• Check-in/out [private]
• Check-in [24-hour]
• Exterior corridor
• Room decorations
• Safety/security feature
• CCTV outside property
• CCTV in common areas
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms

Getting around

• Car power charging station
• Taxi service
• Car park [free of charge]

Languages spoken

• English
• Japanese
• Korean
• Chinese [Mandarin]
• Chinese [Cantonese]