Gero Onsen Kisoya

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet services

Things to do, ways to relax

• Massage
• Spa
• Garden
• Spa/sauna
• Table tennis
• Karaoke

Cleanliness and safety

• Daily disinfection in common areas
• Doctor/nurse on call
• Temperature check for guests and staff
• Staff trained in safety protocol
• Protective screens in common areas
• Physical distancing of at least 1 meter
• Safe dining setup
• Daily disinfection in all rooms
• Sanitized kitchen and tableware items
• Hot water linen and laundry washing
• Anti-viral cleaning products
• Rooms sanitized between stays
• Professional-grade sanitizing services

Dining, drinking, and snacking

• Coffee shop
• Bar
• Restaurants
• Room service
• Vending machine
• Shared kitchen
• Kitchen
• Asian breakfast

Services and conveniences

• Shops
• Elevator
• Safety deposit boxes
• Facilities for disabled guests
• Concierge
• Smoking area
• Business facilities
• Luggage storage
• Shared lounge/TV area
• Daily housekeeping
• Invoice provided
• Air conditioning in public area
• Heating in public area

For the kids

• Kids meal

Access

• Front desk [24-hour]
• Security [24-hour]
• Allergy-free rooms
• Smoke alarms
• Fire extinguisher

Getting around

• Shuttle service
• Car power charging station
• Car park [nearby]
• Car park [free of charge]

Languages spoken

• Japanese

Swimming & soaking

• Hot spring bath