Ginza Grand Hotel

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet services

Cleanliness and safety

• Body thermometer
• Daily disinfection in common areas
• First aid kit
• Hand sanitizer
• Hygiene certification
• Temperature check for guests and staff
• Staff trained in safety protocol
• Protective screens in common areas
• Face coverings on staff
• Physical distancing of at least 1 meter
• Safe dining setup
• Daily disinfection in all rooms
• Cashless payment service
• Anti-viral cleaning products
• Rooms sanitized between stays
• Guest rooms seal after sanitization
• Professional-grade sanitizing services
• Room sanitization opt-out available

Dining, drinking, and snacking

• Restaurants
• Shared kitchen
• Kitchen
• Breakfast [buffet]
• Western breakfast
• Restaurant lunch
• Restaurant dinner
• A la carte in restaurant
• Restaurant breakfast

Services and conveniences

• Shops
• Elevator
• Safety deposit boxes
• Concierge
• Smoking area
• Dry cleaning
• Currency exchange
• Luggage storage
• Shared lounge/TV area
• Convenience store
• Daily housekeeping
• Smoke-free property
• Xerox/fax in business center
• Grooming service
• Ironing service
• Air conditioning in public area
• Heating in public area

For the kids

• Family room
• Family/child friendly

Access

• Front desk [24-hour]
• Check-in/out [express]
• Security [24-hour]
• Safety/security feature
• CCTV in common areas
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms
• Service animals are welcome

Getting around

• Taxi service
• Car park [charges apply]

Languages spoken

• English
• Japanese
• Italian