Grand Hyatt Macau

Accessibility

• Wheelchair accessible
• Elevator
• Parking spaces for cars self-parking facility

Internet access

• Wi-Fi in public areas
• Free Wi-Fi in all rooms!
• Internet services

Things to do, ways to relax

• Casino
• Nightclub
• Tours
• Massage
• Hot tub
• Fitness center
• Steamroom
• Spa
• Swimming pool [outdoor]
• Computer station

Cleanliness and safety

• First aid kit
• Free face masks
• Hand sanitizer
• Protective screens in common areas
• Physical distancing of at least 1 meter
• Safe dining setup
• Sanitized kitchen and tableware items
• Individually-wrapped food options
• Hot water linen and laundry washing
• Shared stationery removed
• Cashless payment service
• Hotel room service app
• Anti-viral cleaning products
• Rooms sanitized between stays
• Room sanitization opt-out available
• Breakfast in room

Dining, drinking, and snacking

• Bar
• Restaurants
• Room service

Services and conveniences

• Laundry service
• Safety deposit boxes
• Salon
• Facilities for disabled guests
• Concierge
• Smoking area
• Dry cleaning
• Currency exchange
• Luggage storage
• Cash withdrawal
• Lockers
• Daily housekeeping
• Doorman
• Xerox/fax in business center
• Contactless check-in/out
• Food delivery
• Meeting/banquet facilities
• Ironing service
• Terrace
• Invoice provided
• Air conditioning in public area
• Heating in public area

For the kids

• Kids club
• Family room
• Playground
• Kids meal

Access

• Front desk [24-hour]
• Check-in/out [express]
• Security [24-hour]
• Check-in/out [private]
• Check-in [24-hour]
• Safety/security feature
• Allergy-free rooms
• CCTV outside property
• CCTV in common areas
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms

Getting around

• Airport transfer
• Shuttle service
• Rental car
• Car park [free of charge]

Languages spoken

• English
• Chinese [Mandarin]
• Chinese [Cantonese]