Grand Hyatt Shenzhen Hotel

Accessibility

• Parking spaces for cars self-parking facility

Internet access

• Internet services

Things to do, ways to relax

• Nightclub
• Tours
• Massage
• Hot tub
• Fitness center
• Steamroom
• Spa
• Swimming pool [outdoor]
• Mini golf course
• Yoga room
• Body scrub
• Foot bath
• On-site entertainment
• Pool with view
• Computer station

Cleanliness and safety

• First aid kit
• Free face masks
• Hand sanitizer
• Temperature check for guests and staff
• Staff trained in safety protocol
• Protective screens in common areas
• Physical distancing of at least 1 meter
• Safe dining setup
• Sanitized kitchen and tableware items
• Individually-wrapped food options
• Hot water linen and laundry washing
• Cashless payment service
• Anti-viral cleaning products
• Rooms sanitized between stays
• Room sanitization opt-out available
• Breakfast in room

Dining, drinking, and snacking

• Coffee shop
• Bar
• Restaurants
• Room service
• Happy hour

Services and conveniences

• Elevator
• Laundry service
• Safety deposit boxes
• Salon
• Facilities for disabled guests
• Concierge
• Dry cleaning
• Currency exchange
• Luggage storage
• Lockers
• Daily housekeeping
• Doorman
• Smoke-free property
• Xerox/fax in business center
• Food delivery
• Meeting/banquet facilities
• Ironing service
• Terrace
• Invoice provided
• Air conditioning in public area
• Heating in public area

For the kids

• Family room
• Kids meal

Access

• Front desk [24-hour]
• Check-in/out [express]
• Security [24-hour]
• Check-in [24-hour]
• Safety/security feature
• CCTV outside property
• CCTV in common areas
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms

Getting around

• Rental car
• Car park [free of charge]

Languages spoken

• English
• Chinese [Mandarin]