Grand Istana Rama Hotel

Accessibility

• Wheelchair accessible
• On-site accessible restaurants / lounges

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet services

Things to do, ways to relax

• Tours
• Massage
• Spa
• Swimming pool [outdoor]
• Garden
• Spa/sauna
• Swimming pool
• Yoga room
• Body scrub
• On-site entertainment

Cleanliness and safety

• Body thermometer
• Daily disinfection in common areas
• Doctor/nurse on call
• First aid kit
• Free face masks
• Hand sanitizer
• Sterilizing equipment
• Temperature check for guests and staff
• Staff trained in safety protocol
• Face coverings on staff
• Physical distancing of at least 1 meter
• Safe dining setup
• Daily disinfection in all rooms
• Sanitized kitchen and tableware items
• Breakfast takeaway service
• Individually-wrapped food options
• Hot water linen and laundry washing
• Cashless payment service
• Anti-viral cleaning products
• Rooms sanitized between stays
• Professional-grade sanitizing services
• Breakfast in room

Dining, drinking, and snacking

• Room service [24-hour]
• Coffee shop
• Bar
• Restaurants
• Poolside bar
• BBQ facilities
• Grocery delivery
• Breakfast [buffet]
• Breakfast [continental]
• Western breakfast
• Restaurant lunch
• Restaurant dinner
• International cuisine in restaurant
• Western cuisine in restaurant
• A la carte in restaurant
• Coffee/tea in restaurant
• Desserts in restaurant
• Salad in restaurant
• Alternative meal arrangement
• Halal breakfast
• Restaurant breakfast
• Soup in restaurant

Services and conveniences

• Shops
• Laundry service
• Safety deposit boxes
• Facilities for disabled guests
• Concierge
• Smoking area
• Business facilities
• Dry cleaning
• Currency exchange
• Luggage storage
• Shared lounge/TV area
• Convenience store
• Daily housekeeping
• Smoke-free property
• Xerox/fax in business center
• Food delivery
• Meetings
• Seminars
• Meeting stationery
• Indoor venue for special events
• Meeting/banquet facilities
• Ironing service
• Terrace
• Air conditioning in public area
• Infirmary
• Projector/LED display
• Outdoor venue for special events
• Audio-visual equipment for special events

For the kids

• Babysitting service
• Swimming pool [kids]
• Family room
• Family/child friendly
• Playground
• Kids meal

Access

• Front desk [24-hour]
• Security [24-hour]
• Check-in/out [private]
• Check-in [24-hour]
• Room decorations
• Safety/security feature
• CCTV outside property
• CCTV in common areas
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms

Getting around

• Airport transfer
• Shuttle service
• Rental car
• Taxi service
• Car park [on-site]
• Car park [nearby]
• Car park [free of charge]
• Car park [charges apply]

Languages spoken

• English
• Japanese
• Indonesian
• Chinese [Mandarin]