Grand Metropark Hotel Hangzhou

Accessibility

• Wheelchair accessible

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet [LAN]
• Internet services

Things to do, ways to relax

• Nightclub
• Tours
• Fitness center
• Tennis court
• Spa
• Garden
• Spa/sauna
• Gym/fitness
• Karaoke
• Ticket services
• Foot bath

Cleanliness and safety

• Body thermometer
• Daily disinfection in common areas
• First aid kit
• Free face masks
• Hand sanitizer
• Temperature check for guests and staff
• Staff trained in safety protocol
• Protective screens in common areas
• Face coverings on staff
• Physical distancing of at least 1 meter
• Safe dining setup
• Daily disinfection in all rooms
• Sanitized kitchen and tableware items
• Individually-wrapped food options
• Hot water linen and laundry washing
• Shared stationery removed
• Cashless payment service
• Rooms sanitized between stays
• Professional-grade sanitizing services
• Room sanitization opt-out available
• Breakfast in room

Dining, drinking, and snacking

• Room service [24-hour]
• Coffee shop
• Bar
• Restaurants
• Vending machine
• Kitchen
• Breakfast [buffet]
• Restaurant lunch
• Restaurant dinner
• International cuisine in restaurant
• Buffet in restaurant
• A la carte in restaurant
• Coffee/tea in restaurant
• Desserts in restaurant
• Salad in restaurant
• Vegetarian restaurant
• Restaurant breakfast
• Chinese cuisine in restaurant
• Soup in restaurant

Services and conveniences

• Shops
• Elevator
• Laundry service
• Safety deposit boxes
• Salon
• Facilities for disabled guests
• Concierge
• Smoking area
• Business facilities
• Dry cleaning
• Currency exchange
• Luggage storage
• Cash withdrawal
• Lockers
• Shared lounge/TV area
• Convenience store
• Daily housekeeping
• Gift/souvenir shop
• Postal service
• Doorman
• Smoke-free property
• Xerox/fax in business center
• Food delivery
• Meetings
• Seminars
• Meeting stationery
• Indoor venue for special events
• Meeting/banquet facilities
• Ironing service
• Air conditioning in public area
• Heating in public area
• Projector/LED display
• Audio-visual equipment for special events
• Wi-Fi for special events

For the kids

• Babysitting service
• Family room
• Family/child friendly
• Kids meal

Access

• Front desk [24-hour]
• Check-in/out [express]
• Security [24-hour]
• Check-in [24-hour]
• CCTV in common areas
• Fire extinguisher
• Non-smoking rooms

Getting around

• Airport transfer
• Valet parking
• Shuttle service
• Rental car
• Taxi service
• Car park [on-site]
• Car park [free of charge]
• Car park [charges apply]

Languages spoken

• English
• Japanese
• Chinese [Mandarin]

Sports equipment rental

• Bicycle rental