HUALUXE Shanghai Twelve At Hengshan

Accessibility

• Wheelchair accessible
• Audible alarms in all public hallways
• Audible alarms in all guest rooms and suites
• Visual alarms in all public hallways
• Visual alarms in all guest rooms and suites
• Elevator
• On-site accessible self parking
• Mobility accessibility in some rooms
• Transfer showers in some guest rooms
• Roll-in shower in some rooms
• Adjustable height hand-held shower wand some rooms
• Bathtub seat in some rooms
• Bathtub grab bars in some rooms
• Toilet seat at wheelchair height -- some rooms
• Non-slip grab bars in some bathrooms
• Accessible vanities in some rooms
• Lowered electrical outlets in some rooms
• Alarm clock telephone ringers in all rooms
• Access all room by interior corridor
• View ports in all guest room and suites doors
• Lowered view ports in some guest room doors
• Deadbolts on all guest room and suites doors
• Lowered deadbolts on some guest room doors
• Safety chains and/or latches on all guest doors
• Lowered night guards on some guest room doors
• Lever handles on all guest room doors
• Electronic room key
• Self-closing doors on all guest rooms and suites
• Accessible rooms have doors 32-inch wide opening
• Entirely Route to accessible guest rooms
• Hearing accessible rooms some rooms
• TTY/TTD compatibilty in some rooms
• Main entrance
• On-site accessible restaurants / lounges
• Accessibility for all meeting spaces
• Entrance to on-site spa
• Entrance to on-site fitness center

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet [LAN]
• Internet services

Things to do, ways to relax

• Tours
• Massage
• Swimming pool [indoor]
• Hot tub
• Fitness center
• Sauna
• Steamroom
• Spa
• Garden
• Spa/sauna
• Gym/fitness
• Swimming pool
• Ticket services
• Yoga room

Cleanliness and safety

• Body thermometer
• Daily disinfection in common areas
• First aid kit
• Free face masks
• Hand sanitizer
• Hygiene certification
• Sterilizing equipment
• Temperature check for guests and staff
• Staff trained in safety protocol
• Protective screens in common areas
• Face coverings on staff
• Physical distancing of at least 1 meter
• Safe dining setup
• Daily disinfection in all rooms
• Sanitized kitchen and tableware items
• Breakfast takeaway service
• Individually-wrapped food options
• Hot water linen and laundry washing
• Cashless payment service
• Anti-viral cleaning products
• Rooms sanitized between stays
• Guest rooms seal after sanitization
• Professional-grade sanitizing services
• Room sanitization opt-out available
• Breakfast in room

Dining, drinking, and snacking

• Room service [24-hour]
• Coffee shop
• Bar
• Restaurants
• Poolside bar
• Breakfast [buffet]
• Breakfast [continental]
• Asian breakfast
• Happy hour
• Alternative meal arrangement

Services and conveniences

• Shops
• Laundry service
• Safety deposit boxes
• Salon
• Facilities for disabled guests
• Concierge
• Smoking area
• Business facilities
• Dry cleaning
• Currency exchange
• Luggage storage
• Lockers
• Shared lounge/TV area
• Chapel
• Daily housekeeping
• Gift/souvenir shop
• Postal service
• Doorman
• Smoke-free property
• Xerox/fax in business center
• Contactless check-in/out
• Food delivery
• Grooming service
• Meeting/banquet facilities
• Ironing service
• Terrace
• Air conditioning in public area
• Heating in public area

For the kids

• Babysitting service
• Swimming pool [kids]
• Kids club
• Family room
• Family/child friendly
• Playground
• Kids meal

Access

• Front desk [24-hour]
• Check-in/out [express]
• Security [24-hour]
• Check-in/out [private]
• Check-in [24-hour]
• Safety/security feature
• CCTV outside property
• CCTV in common areas
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms

Getting around

• Airport transfer
• Shuttle service
• Rental car
• Car power charging station
• Taxi service
• Car park [on-site]
• Car park [free of charge]
• Car park [charges apply]

Languages spoken

• English
• Chinese [Mandarin]

Sports equipment rental

• Bicycle rental

Swimming & soaking

• Hot spring bath