Hakone Suimeisou Hotel

Accessibility

• Wheelchair accessible

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet services

Things to do, ways to relax

• Massage
• Hot tub
• Sauna
• Spa
• Spa/sauna
• Table tennis
• Karaoke
• Public bath

Cleanliness and safety

• Body thermometer
• Doctor/nurse on call
• First aid kit
• Free face masks
• Hand sanitizer
• Temperature check for guests and staff
• Staff trained in safety protocol
• Protective screens in common areas
• Face coverings on staff
• Physical distancing of at least 1 meter
• Safe dining setup
• Daily disinfection in all rooms
• Sanitized kitchen and tableware items
• Hot water linen and laundry washing
• Cashless payment service
• Anti-viral cleaning products
• Rooms sanitized between stays
• Room sanitization opt-out available

Dining, drinking, and snacking

• Coffee shop
• Bar
• Room service
• Vending machine
• Asian breakfast

Services and conveniences

• Shops
• Elevator
• Safety deposit boxes
• Smoking area
• Business facilities
• Luggage storage
• Shared lounge/TV area
• Daily housekeeping
• Gift/souvenir shop
• Xerox/fax in business center
• Meetings
• Indoor venue for special events
• Meeting/banquet facilities
• Terrace
• Air conditioning in public area
• Heating in public area

For the kids

• Kids club
• Family room
• Family/child friendly
• Playground

Access

• Front desk [24-hour]
• Security [24-hour]
• Exterior corridor
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms
• Service animals are welcome

Getting around

• Taxi service
• Car park [on-site]
• Car park [free of charge]
• Bicycle parking

Languages spoken

• English
• Japanese

Swimming & soaking

• Hot spring bath