Hakoneji Kaiun

Accessibility

• Wheelchair accessible

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet services

Things to do, ways to relax

• Massage
• Sauna
• Karaoke

Cleanliness and safety

• Daily disinfection in common areas
• First aid kit
• Free face masks
• Hand sanitizer
• Temperature check for guests and staff
• Staff trained in safety protocol
• Protective screens in common areas
• Face coverings on staff
• Physical distancing of at least 1 meter
• Daily disinfection in all rooms
• Hot water linen and laundry washing
• Anti-viral cleaning products

Dining, drinking, and snacking

• Restaurants
• Vending machine

Services and conveniences

• Shops
• Elevator
• Safety deposit boxes
• Facilities for disabled guests
• Concierge
• Smoking area
• Luggage storage
• Shared lounge/TV area
• Daily housekeeping
• Gift/souvenir shop
• Smoke-free property
• Meeting/banquet facilities
• Air conditioning in public area
• Heating in public area

Access

• CCTV in common areas
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms
• Service animals are welcome

Getting around

• Taxi service
• Car park [on-site]
• Car park [free of charge]

Languages spoken

• English
• Japanese

Swimming & soaking

• Hot spring bath