Higashiyama Niseko Village, a Ritz-Carlton Reserve

Accessibility

• On-site accessible self parking
• Facilities for disabled guests

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet services

Things to do, ways to relax

• Massage
• Hot tub
• Fitness center
• Sauna
• Spa
• Spa/sauna
• Gym/fitness
• Skiing

Cleanliness and safety

• Daily disinfection in common areas
• First aid kit
• Free face masks
• Hand sanitizer
• Temperature check for guests and staff
• Staff trained in safety protocol
• Protective screens in common areas
• Physical distancing of at least 1 meter
• Safe dining setup
• Sanitized kitchen and tableware items
• Individually-wrapped food options
• Hot water linen and laundry washing
• Cashless payment service
• Anti-viral cleaning products
• Rooms sanitized between stays
• Guest rooms seal after sanitization
• Professional-grade sanitizing services
• Room sanitization opt-out available

Dining, drinking, and snacking

• Bar
• Restaurants
• Room service

Services and conveniences

• Elevator
• Laundry service
• Safety deposit boxes
• Concierge
• Dry cleaning
• Luggage storage
• Lockers
• Daily housekeeping
• Smoke-free property
• Contactless check-in/out
• Food delivery
• Grooming service
• Ironing service
• Invoice provided
• Air conditioning in public area
• Heating in public area

For the kids

• Family room
• Family/child friendly
• Kids meal

Access

• Front desk [24-hour]
• Check-in/out [express]
• Security [24-hour]
• Safety/security feature
• CCTV in common areas
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms

Getting around

• Car park [on-site]

Languages spoken

• English
• Japanese

Swimming & soaking

• Hot spring bath