Hotel East 21 Tokyo (Okura Hotels & Resorts)

Accessibility

• Wheelchair accessible

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet services

Things to do, ways to relax

• Massage
• Swimming pool [indoor]
• Golf course [on-site]
• Fitness center
• Sauna
• Steamroom
• Swimming pool [outdoor]
• Spa/sauna
• Gym/fitness
• Swimming pool

Cleanliness and safety

• Daily disinfection in common areas
• First aid kit
• Free face masks
• Hand sanitizer
• Temperature check for guests and staff
• Staff trained in safety protocol
• Protective screens in common areas
• Face coverings on staff
• Physical distancing of at least 1 meter
• Safe dining setup
• Daily disinfection in all rooms
• Cashless payment service
• Rooms sanitized between stays
• Guest rooms seal after sanitization

Dining, drinking, and snacking

• Coffee shop
• Bar
• Restaurants
• Room service
• Kitchen
• Breakfast [buffet]
• Buffet in restaurant
• A la carte in restaurant
• Chinese cuisine in restaurant

Services and conveniences

• Shops
• Elevator
• Laundry service
• Safety deposit boxes
• Facilities for disabled guests
• Smoking area
• Business facilities
• Dry cleaning
• Currency exchange
• Luggage storage
• Shrine
• Daily housekeeping
• Postal service
• Doorman
• Smoke-free property
• Food delivery
• Meetings
• Indoor venue for special events
• Grooming service
• Meeting/banquet facilities
• Ironing service
• Air conditioning in public area
• Heating in public area

For the kids

• Family room
• Family/child friendly

Access

• Front desk [24-hour]
• Check-in [24-hour]
• CCTV in common areas
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms

Getting around

• Airport transfer
• Shuttle service
• Rental car
• Car power charging station
• Taxi service
• Car park [on-site]
• Car park [charges apply]

Languages spoken

• English
• Japanese