Hotel Okura Macau

Accessibility

• Wheelchair accessible

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet [LAN]
• Internet services

Things to do, ways to relax

• Casino
• Tours
• Massage
• Swimming pool [indoor]
• Hot tub
• Fitness center
• Sauna
• Steamroom
• Garden
• Spa/sauna
• Gym/fitness
• Swimming pool
• Ticket services
• Water park

Cleanliness and safety

• Daily disinfection in common areas
• First aid kit
• Hand sanitizer
• Sterilizing equipment
• Temperature check for guests and staff
• Staff trained in safety protocol
• Physical distancing of at least 1 meter
• Safe dining setup
• Daily disinfection in all rooms
• Sanitized kitchen and tableware items
• Hot water linen and laundry washing
• Shared stationery removed
• Cashless payment service
• Anti-viral cleaning products
• Rooms sanitized between stays
• Guest rooms seal after sanitization
• Professional-grade sanitizing services
• Room sanitization opt-out available
• Breakfast in room

Dining, drinking, and snacking

• Room service [24-hour]
• Coffee shop
• Bar
• Restaurants
• Poolside bar
• Asian breakfast
• Western breakfast
• Restaurant lunch
• Restaurant dinner
• A la carte in restaurant
• Coffee/tea in restaurant
• Desserts in restaurant
• Salad in restaurant
• Happy hour
• Alternative meal arrangement
• Bottle of water
• Asian cuisine in restaurant
• Soup in restaurant

Services and conveniences

• Shops
• Elevator
• Laundry service
• Safety deposit boxes
• Facilities for disabled guests
• Concierge
• Smoking area
• Business facilities
• Dry cleaning
• Currency exchange
• Luggage storage
• Cash withdrawal
• Lockers
• Daily housekeeping
• Gift/souvenir shop
• Postal service
• Doorman
• Smoke-free property
• Xerox/fax in business center
• Meetings
• Seminars
• Meeting stationery
• Indoor venue for special events
• Grooming service
• Meeting/banquet facilities
• Ironing service
• Air conditioning in public area
• Projector/LED display
• Audio-visual equipment for special events
• Wi-Fi for special events

For the kids

• Kids club
• Family room
• Family/child friendly
• Kids facilities

Access

• Front desk [24-hour]
• Check-in/out [express]
• Security [24-hour]
• Check-in [24-hour]
• Safety/security feature
• CCTV outside property
• CCTV in common areas
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms

Getting around

• Airport transfer
• Valet parking
• Shuttle service
• Taxi service
• Car park [on-site]
• Car park [free of charge]
• Car park [charges apply]

Languages spoken

• English
• Japanese
• Chinese [Mandarin]
• Chinese [Cantonese]