Hotel Sunroute Stellar Ueno

Accessibility

• Wheelchair accessible

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet services

Things to do, ways to relax

• Massage

Cleanliness and safety

• Body thermometer
• Daily disinfection in common areas
• Doctor/nurse on call
• First aid kit
• Hand sanitizer
• Hygiene certification
• Temperature check for guests and staff
• Staff trained in safety protocol
• Protective screens in common areas
• Physical distancing of at least 1 meter
• Safe dining setup
• Daily disinfection in all rooms
• Hot water linen and laundry washing
• Anti-viral cleaning products
• Rooms sanitized between stays
• Guest rooms seal after sanitization
• Professional-grade sanitizing services
• Room sanitization opt-out available

Dining, drinking, and snacking

• Restaurants
• Vending machine
• Breakfast [buffet]
• Restaurant lunch
• Restaurant dinner
• A la carte in restaurant
• Coffee/tea in restaurant
• Desserts in restaurant
• Salad in restaurant
• Restaurant breakfast

Services and conveniences

• Elevator
• Laundry service
• Safety deposit boxes
• Smoking area
• Luggage storage
• Daily housekeeping
• Laundromat
• Xerox/fax in business center
• Grooming service
• Air conditioning in public area
• Heating in public area

Access

• Front desk [24-hour]
• Security [24-hour]
• Check-in [24-hour]
• CCTV in common areas
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms

Languages spoken

• English
• Japanese