Kitayuzawa Mori no Soraniwa

Accessibility

• Wheelchair accessible

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet services

Things to do, ways to relax

• Massage
• Swimming pool [indoor]
• Hot tub
• Fitness center
• Sauna
• Steamroom
• Spa
• Swimming pool [outdoor]
• Garden
• Spa/sauna
• Gym/fitness
• Swimming pool
• Game room
• Public bath

Cleanliness and safety

• Body thermometer
• Daily disinfection in common areas
• First aid kit
• Hand sanitizer
• Temperature check for guests and staff
• Staff trained in safety protocol
• Physical distancing of at least 1 meter
• Daily disinfection in all rooms
• Hot water linen and laundry washing
• Cashless payment service
• Anti-viral cleaning products
• Rooms sanitized between stays
• Guest rooms seal after sanitization
• Professional-grade sanitizing services

Dining, drinking, and snacking

• Restaurants
• Vending machine
• Breakfast [buffet]

Services and conveniences

• Shops
• Elevator
• Safety deposit boxes
• Facilities for disabled guests
• Concierge
• Smoking area
• Business facilities
• Library
• Luggage storage
• Chapel
• Convenience store
• Daily housekeeping
• Gift/souvenir shop
• Smoke-free property
• Meeting/banquet facilities
• Terrace
• Invoice provided
• Air conditioning in public area
• Heating in public area

For the kids

• Swimming pool [kids]
• Family room
• Family/child friendly
• Playground
• Children's books and toys
• Kids meal

Access

• Front desk [24-hour]
• Security [24-hour]
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms

Getting around

• Airport transfer
• Shuttle service
• Taxi service
• Car park [on-site]
• Car park [free of charge]

Languages spoken

• English
• Japanese
• Chinese [Cantonese]

Swimming & soaking

• Hot spring bath