Lake Hotel

Accessibility

• Wheelchair accessible

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet services

Things to do, ways to relax

• Tours
• Massage
• Hot tub
• Sauna
• Steamroom
• Spa
• Spa/sauna

Cleanliness and safety

• Body thermometer
• Daily disinfection in common areas
• Doctor/nurse on call
• First aid kit
• Hand sanitizer
• Hygiene certification
• Sterilizing equipment
• Staff trained in safety protocol
• Protective screens in common areas
• Face coverings on staff
• Physical distancing of at least 1 meter
• Daily disinfection in all rooms
• Hot water linen and laundry washing
• Rooms sanitized between stays
• Guest rooms seal after sanitization

Dining, drinking, and snacking

• Coffee shop
• Bar
• Restaurants
• Room service
• Breakfast [continental]

Services and conveniences

• Elevator
• Laundry service
• Safety deposit boxes
• Salon
• Facilities for disabled guests
• Concierge
• Smoking area
• Dry cleaning
• Currency exchange
• Luggage storage
• Cash withdrawal
• Shared lounge/TV area
• Convenience store
• Daily housekeeping
• Smoke-free property
• Xerox/fax in business center
• Grooming service
• Meeting/banquet facilities
• Ironing service
• Air conditioning in public area
• Heating in public area

Access

• Front desk [24-hour]
• Security [24-hour]
• Check-in [24-hour]
• Soundproof rooms
• Non-smoking rooms

Getting around

• Airport transfer
• Valet parking
• Rental car
• Car park [on-site]
• Car park [free of charge]

Languages spoken

• English
• Japanese
• Korean

Swimming & soaking

• Hot spring bath