Nesta Hanoi Hotel

Accessibility

• Wheelchair accessible

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet services

Things to do, ways to relax

• Tours
• Massage
• Hot tub
• Fitness center
• Spa
• Spa/sauna
• Gym/fitness
• Light therapy

Cleanliness and safety

• Daily disinfection in common areas
• First aid kit
• Hand sanitizer
• Temperature check for guests and staff
• Staff trained in safety protocol
• Protective screens in common areas
• Face coverings on staff
• Daily disinfection in all rooms
• Sanitized kitchen and tableware items
• Hot water linen and laundry washing
• Cashless payment service
• Anti-viral cleaning products
• Rooms sanitized between stays
• Guest rooms seal after sanitization
• Professional-grade sanitizing services
• Room sanitization opt-out available

Dining, drinking, and snacking

• Room service [24-hour]
• Coffee shop
• Bar
• Restaurants
• Breakfast [continental]

Services and conveniences

• Elevator
• Laundry service
• Safety deposit boxes
• Facilities for disabled guests
• Concierge
• Business facilities
• Dry cleaning
• Currency exchange
• Luggage storage
• Shared lounge/TV area
• Daily housekeeping
• Doorman
• Smoke-free property
• Xerox/fax in business center
• Contactless check-in/out
• Food delivery
• Grooming service
• Meeting/banquet facilities
• Ironing service
• Air conditioning in public area

For the kids

• Family room
• Kids meal

Access

• Front desk [24-hour]
• Security [24-hour]
• Check-in [24-hour]
• Buzzer/wireless intercom
• Safety/security feature
• CCTV outside property
• CCTV in common areas
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms

Getting around

• Airport transfer
• Rental car

Languages spoken

• English
• Japanese
• Vietnamese

Swimming & soaking

• Hot spring bath