Novotel London Excel Hotel

Accessibility

• Wheelchair accessible

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet services

Things to do, ways to relax

• Tours
• Fitness center
• Sauna
• Steamroom
• Spa
• Spa/sauna
• Gym/fitness
• Game room
• Ticket services

Cleanliness and safety

• Body thermometer
• Daily disinfection in common areas
• Doctor/nurse on call
• First aid kit
• Free face masks
• Hand sanitizer
• Hygiene certification
• Temperature check for guests and staff
• Staff trained in safety protocol
• Protective screens in common areas
• Face coverings on staff
• Physical distancing of at least 1 meter
• Safe dining setup
• Daily disinfection in all rooms
• Sanitized kitchen and tableware items
• Breakfast takeaway service
• Individually-wrapped food options
• Hot water linen and laundry washing
• Shared stationery removed
• Cashless payment service
• Anti-viral cleaning products
• Rooms sanitized between stays
• Room sanitization opt-out available
• Breakfast in room

Dining, drinking, and snacking

• Coffee shop
• Bar
• Restaurants
• Room service
• Breakfast [buffet]
• Breakfast [continental]

Services and conveniences

• Elevator
• Laundry service
• Safety deposit boxes
• Facilities for disabled guests
• Concierge
• Business facilities
• Dry cleaning
• Currency exchange
• Luggage storage
• Daily housekeeping
• Gift/souvenir shop
• Smoke-free property
• Xerox/fax in business center
• Contactless check-in/out
• Food delivery
• Meeting/banquet facilities
• Ironing service
• Terrace
• Invoice provided
• Heating in public area

For the kids

• Babysitting service
• Family room
• Family/child friendly

Access

• Pets allowed
• Front desk [24-hour]
• Check-in/out [express]
• Security [24-hour]
• Check-in [24-hour]
• Dog-friendly
• Cat-friendly
• Pet-friendly [charges apply]
• Soundproof rooms
• CCTV in common areas
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms
• Service animals are welcome

Getting around

• Car power charging station
• Car park [on-site]
• Car park [nearby]
• Car park [charges apply]

Languages spoken

• English
• French
• German
• Hindi
• Hungarian
• Italian
• Lithuanian
• Polish
• Portuguese
• Romanian
• Russian
• Spanish

Swimming & soaking

• Hot spring bath