PentStudio West Lake Hanoi

Accessibility

• Wheelchair accessible

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet [LAN]
• Internet services

Things to do, ways to relax

• Tours
• Swimming pool [indoor]
• Hot tub
• Fitness center
• Gym/fitness
• Swimming pool
• Ticket services
• Yoga room
• Outdoor recreational features

Cleanliness and safety

• Body thermometer
• Daily disinfection in common areas
• Doctor/nurse on call
• First aid kit
• Free face masks
• Hand sanitizer
• Hygiene certification
• Sterilizing equipment
• Temperature check for guests and staff
• Staff trained in safety protocol
• Physical distancing of at least 1 meter
• Safe dining setup
• Daily disinfection in all rooms
• Sanitized kitchen and tableware items
• Individually-wrapped food options
• Hot water linen and laundry washing
• Shared stationery removed
• Cashless payment service
• Anti-viral cleaning products
• Rooms sanitized between stays
• Professional-grade sanitizing services
• Room sanitization opt-out available

Dining, drinking, and snacking

• Room service [24-hour]
• Bar
• Restaurants
• Grocery delivery
• Kitchen
• Breakfast [buffet]

Services and conveniences

• Shops
• Elevator
• Laundry service
• Safety deposit boxes
• Smoking area
• Dry cleaning
• Luggage storage
• Daily housekeeping
• Doorman
• Smoke-free property
• Xerox/fax in business center
• Contactless check-in/out
• Food delivery
• Grooming service
• Meeting/banquet facilities
• Ironing service
• Invoice provided
• Air conditioning in public area
• Heating in public area

For the kids

• Babysitting service
• Swimming pool [kids]
• Kids club
• Family room
• Family/child friendly
• Playground

Access

• Pets allowed
• Front desk [24-hour]
• Security [24-hour]
• Check-in/out [private]
• Check-in [24-hour]
• Dog-friendly
• Cat-friendly
• Pet-friendly [charges apply]
• CCTV outside property
• CCTV in common areas
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms
• Pets may not be left unattended

Getting around

• Airport transfer
• Valet parking
• Shuttle service
• Rental car
• Taxi service
• Car park [on-site]
• Car park [free of charge]
• Bicycle parking

Languages spoken

• English
• Japanese
• French
• Korean
• Malay
• Vietnamese
• Chinese [Mandarin]
• Chinese [Cantonese]

Sports equipment rental

• Bicycle rental