Reyna Hotel Hanoi

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet services

Things to do, ways to relax

• Tours
• Massage
• Hot tub
• Fitness center
• Sauna
• Steamroom
• Spa
• Spa/sauna
• Gym/fitness
• Ticket services

Cleanliness and safety

• Daily disinfection in common areas
• First aid kit
• Free face masks
• Hand sanitizer
• Staff trained in safety protocol
• Protective screens in common areas
• Face coverings on staff
• Physical distancing of at least 1 meter
• Daily disinfection in all rooms
• Breakfast takeaway service
• Individually-wrapped food options
• Hot water linen and laundry washing
• Cashless payment service
• Anti-viral cleaning products
• Rooms sanitized between stays
• Room sanitization opt-out available
• Breakfast in room

Dining, drinking, and snacking

• Coffee shop
• Restaurants
• Room service
• Shared kitchen
• Grocery delivery
• Kitchen
• Breakfast [buffet]

Services and conveniences

• Elevator
• Laundry service
• Safety deposit boxes
• Smoking area
• Dry cleaning
• Currency exchange
• Luggage storage
• Convenience store
• Daily housekeeping
• Doorman
• Smoke-free property
• Xerox/fax in business center
• Contactless check-in/out
• Food delivery
• Grooming service
• Meeting/banquet facilities
• Ironing service
• Invoice provided
• Air conditioning in public area
• Heating in public area

Access

• Front desk [24-hour]
• Check-in/out [express]
• Security [24-hour]
• Check-in [24-hour]
• Safety/security feature
• CCTV outside property
• CCTV in common areas
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms

Getting around

• Airport transfer
• Valet parking
• Shuttle service
• Rental car
• Taxi service
• Car park [on-site]
• Car park [nearby]
• Car park [free of charge]
• Bicycle parking

Languages spoken

• English
• Vietnamese