Sapporo Excel Hotel Tokyu

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet [LAN]
• Internet services

Things to do, ways to relax

• Massage
• Garden
• Skiing

Cleanliness and safety

• Body thermometer
• Daily disinfection in common areas
• First aid kit
• Hand sanitizer
• Temperature check for guests and staff
• Staff trained in safety protocol
• Protective screens in common areas
• Face coverings on staff
• Physical distancing of at least 1 meter
• Safe dining setup
• Daily disinfection in all rooms
• Sanitized kitchen and tableware items
• Hot water linen and laundry washing
• Shared stationery removed
• Cashless payment service
• Rooms sanitized between stays
• Room sanitization opt-out available

Dining, drinking, and snacking

• Bar
• Restaurants
• Room service
• BBQ facilities
• Vending machine
• Breakfast [buffet]
• Western breakfast
• Restaurant lunch
• Restaurant dinner
• Western cuisine in restaurant
• Buffet in restaurant
• A la carte in restaurant
• Desserts in restaurant
• Alternative meal arrangement
• Restaurant breakfast
• Chinese cuisine in restaurant

Services and conveniences

• Shops
• Elevator
• Laundry service
• Safety deposit boxes
• Smoking area
• Business facilities
• Dry cleaning
• Currency exchange
• Luggage storage
• Convenience store
• Daily housekeeping
• Gift/souvenir shop
• Xerox/fax in business center
• Contactless check-in/out
• Meetings
• Grooming service
• Meeting/banquet facilities
• Ironing service
• Terrace
• Invoice provided
• Air conditioning in public area
• Heating in public area
• Projector/LED display

For the kids

• Family room
• Family/child friendly
• Kids meal

Access

• Front desk [24-hour]
• Security [24-hour]
• Safety/security feature
• CCTV in common areas
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms

Getting around

• Shuttle service
• Rental car
• Car park [on-site]
• Car park [charges apply]

Languages spoken

• English
• Japanese