Sheraton Grand Hangzhou Wetland Park Resort

Accessibility

• Wheelchair accessible
• On-site accessible self parking
• Facilities for disabled guests

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet services

Things to do, ways to relax

• Tours
• Massage
• Swimming pool [indoor]
• Hot tub
• Fitness center
• Sauna
• Steamroom
• Spa
• Garden
• Spa/sauna
• Gym/fitness
• Swimming pool
• Hiking
• On-site entertainment

Cleanliness and safety

• First aid kit
• Hand sanitizer
• Staff trained in safety protocol
• Physical distancing of at least 1 meter
• Safe dining setup
• Sanitized kitchen and tableware items
• Individually-wrapped food options
• Hot water linen and laundry washing
• Cashless payment service
• Hotel room service app
• Rooms sanitized between stays
• Room sanitization opt-out available

Dining, drinking, and snacking

• Restaurants
• Room service
• Vending machine
• Breakfast [buffet]
• Breakfast [continental]

Services and conveniences

• Elevator
• Laundry service
• Safety deposit boxes
• Concierge
• Dry cleaning
• Currency exchange
• Luggage storage
• Cash withdrawal
• Daily housekeeping
• Gift/souvenir shop
• Postal service
• Smoke-free property
• Xerox/fax in business center
• Meetings
• Indoor venue for special events
• Meeting/banquet facilities
• Ironing service
• Terrace
• Invoice provided
• Air conditioning in public area
• Outdoor venue for special events

For the kids

• Swimming pool [kids]
• Kids club
• Family room
• Family/child friendly
• Playground
• Children's books and toys
• Kids meal
• Kids facilities

Access

• Front desk [24-hour]
• Check-in/out [express]
• Security [24-hour]
• Check-in [24-hour]
• Safety/security feature
• CCTV outside property
• CCTV in common areas
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms
• Hotel chain
• Filming locations

Getting around

• Car park [on-site]
• Car park [nearby]
• Car park [free of charge]

Languages spoken

• English
• Chinese [Mandarin]

Sports equipment rental

• Bicycle rental

Outdoor

• Bicycles