Sheraton Grand Macao

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet [LAN]
• Internet services

Things to do, ways to relax

• Massage
• Hot tub
• Fitness center
• Sauna
• Steamroom
• Spa
• Swimming pool [outdoor]
• Spa/sauna
• Gym/fitness
• Swimming pool
• Yoga room

Cleanliness and safety

• Body thermometer
• First aid kit
• Free face masks
• Temperature check for guests and staff
• Staff trained in safety protocol
• Protective screens in common areas
• Physical distancing of at least 1 meter
• Safe dining setup
• Sanitized kitchen and tableware items
• Hot water linen and laundry washing
• Cashless payment service
• Anti-viral cleaning products
• Rooms sanitized between stays
• Room sanitization opt-out available
• Breakfast in room

Dining, drinking, and snacking

• Room service [24-hour]
• Coffee shop
• Bar
• Restaurants
• Restaurant lunch
• Restaurant dinner
• International cuisine in restaurant
• Western cuisine in restaurant
• Buffet in restaurant
• A la carte in restaurant
• Coffee/tea in restaurant
• Alternative meal arrangement
• Alcohol
• Bottle of water
• Restaurant breakfast
• Asian cuisine in restaurant
• Chinese cuisine in restaurant

Services and conveniences

• Shops
• Elevator
• Laundry service
• Safety deposit boxes
• Facilities for disabled guests
• Concierge
• Smoking area
• Business facilities
• Dry cleaning
• Currency exchange
• Luggage storage
• Cash withdrawal
• Convenience store
• Daily housekeeping
• Gift/souvenir shop
• Doorman
• Xerox/fax in business center
• Food delivery
• Meetings
• Indoor venue for special events
• Grooming service
• Meeting/banquet facilities
• Ironing service
• Invoice provided
• Air conditioning in public area
• Heating in public area
• Outdoor venue for special events
• Wi-Fi for special events

Access

• Front desk [24-hour]
• Check-in/out [express]
• Security [24-hour]
• Check-in/out [private]
• Check-in [24-hour]
• Safety/security feature
• Soundproof rooms
• CCTV outside property
• CCTV in common areas
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms
• Hotel chain

Getting around

• Airport transfer
• Valet parking
• Shuttle service
• Car power charging station
• Taxi service
• Car park [on-site]
• Car park [charges apply]

Languages spoken

• English
• Chinese [Mandarin]
• Chinese [Cantonese]