Sheraton Shanghai Hongkou Hotel

Accessibility

• Wheelchair accessible
• Audible alarms in all public hallways
• Audible alarms in all guest rooms and suites
• Visual alarms in all public hallways
• Visual alarms in all guest rooms and suites
• Elevator
• Mobility accessbility in all rooms
• Transfer showers in all guest rooms
• Adjustable height hand-held shower wand all rooms
• Bathtub seat in some rooms
• Bathtub grab bars in some rooms
• Toilet seat at wheelchair height -- some rooms
• Non-slip grab bars in some bathrooms
• Accessible vanities in some rooms
• Lowered electrical outlets in some rooms
• Alarm clock telephone ringers in all rooms
• Room and suites access through exterior corridor
• Access all room by interior corridor
• View ports in all guest room and suites doors
• Deadbolts on all guest room and suites doors
• Safety chains and/or latches on all guest doors
• Lever handles on all guest room doors
• Electronic room key
• Self-closing doors on all guest rooms and suites
• Hearing accessible rooms some rooms
• TTY/TTD compatibilty in some rooms
• On-site accessible restaurants / lounges
• Accessibility for all meeting spaces
• Accessible entrance to all on-site swimming pool
• Entrance to on-site fitness center
• Entrance to on-site business center
• Accessible concierge desk
• Accessible route to the registration desk
• Accessible registration desk
• Self-operating lift to all hotel swimming pools
• Roll-in shower in all rooms
• Flashing door knockers in all rooms
• Lowered night guards on all guest room doors

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!

Things to do, ways to relax

• Tours
• Massage
• Swimming pool [indoor]
• Hot tub
• Fitness center
• Sauna
• Steamroom
• Spa
• Water sports (non-motorized)
• Spa/sauna
• Gym/fitness
• Swimming pool
• Ticket services
• Yoga room

Cleanliness and safety

• Daily disinfection in common areas
• Doctor/nurse on call
• First aid kit
• Free face masks
• Hand sanitizer
• Hygiene certification
• Staff trained in safety protocol
• Face coverings on staff
• Physical distancing of at least 1 meter
• Safe dining setup
• Daily disinfection in all rooms
• Individually-wrapped food options
• Shared stationery removed
• Cashless payment service
• Rooms sanitized between stays
• Guest rooms seal after sanitization
• Breakfast in room

Dining, drinking, and snacking

• Room service [24-hour]
• Coffee shop
• Bar
• Restaurants
• Grocery delivery
• Kitchen
• Breakfast [buffet]
• Breakfast [continental]
• Happy hour

Services and conveniences

• Laundry service
• Safety deposit boxes
• Facilities for disabled guests
• Concierge
• Business facilities
• Dry cleaning
• Currency exchange
• Luggage storage
• Cash withdrawal
• Lockers
• Convenience store
• Daily housekeeping
• Gift/souvenir shop
• Postal service
• Doorman
• Smoke-free property
• Contactless check-in/out
• Food delivery
• Meeting/banquet facilities
• Ironing service

For the kids

• Playground
• Children's books and toys

Access

• Front desk [24-hour]
• Check-in/out [express]
• Security [24-hour]
• Check-in/out [private]
• Check-in [24-hour]
• Buzzer/wireless intercom
• Dog-friendly
• Fire extinguisher

Getting around

• Airport transfer
• Shuttle service
• Rental car
• Taxi service
• Car park [on-site]
• Car park [nearby]
• Car park [free of charge]
• Car park [charges apply]

Languages spoken

• English
• Japanese
• Chinese [Mandarin]
• Chinese [Cantonese]