THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Accessibility

• Wheelchair accessible

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet services

Things to do, ways to relax

• Tours
• Fitness center
• Spa
• Garden
• Spa/sauna
• Gym/fitness
• Private bath

Cleanliness and safety

• Body thermometer
• Daily disinfection in common areas
• Doctor/nurse on call
• Hand sanitizer
• Temperature check for guests and staff
• Staff trained in safety protocol
• Daily disinfection in all rooms
• Hot water linen and laundry washing
• Shared stationery removed
• Cashless payment service
• Anti-viral cleaning products
• Rooms sanitized between stays
• Guest rooms seal after sanitization
• Professional-grade sanitizing services
• Room sanitization opt-out available

Dining, drinking, and snacking

• Coffee shop
• Bar
• Restaurants
• Vending machine
• Breakfast [buffet]
• Restaurant lunch
• Restaurant dinner
• Coffee/tea in restaurant
• Alternative meal arrangement
• Alcohol
• Bottle of water
• Restaurant breakfast

Services and conveniences

• Elevator
• Laundry service
• Safety deposit boxes
• Salon
• Facilities for disabled guests
• Concierge
• Smoking area
• Currency exchange
• Luggage storage
• Daily housekeeping
• Smoke-free property
• Grooming service
• Ironing service
• Terrace
• Invoice provided
• Air conditioning in public area
• Heating in public area

For the kids

• Family room
• Family/child friendly
• Kids meal

Access

• Front desk [24-hour]
• Security [24-hour]
• Check-in [24-hour]
• Safety/security feature
• CCTV in common areas
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms

Getting around

• Shuttle service

Languages spoken

• English
• Japanese