The East Hotel Hangzhou

Accessibility

• Wheelchair accessible

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet services

Things to do, ways to relax

• Tours
• Fitness center
• Swimming pool [outdoor]
• Garden
• Gym/fitness
• Swimming pool
• Ticket services

Cleanliness and safety

• Body thermometer
• Daily disinfection in common areas
• Doctor/nurse on call
• First aid kit
• Free face masks
• Hand sanitizer
• Hygiene certification
• Temperature check for guests and staff
• Staff trained in safety protocol
• Face coverings on staff
• Physical distancing of at least 1 meter
• Daily disinfection in all rooms
• Individually-wrapped food options
• Hot water linen and laundry washing
• Rooms sanitized between stays
• Guest rooms seal after sanitization
• Breakfast in room

Dining, drinking, and snacking

• Room service [24-hour]
• Coffee shop
• Bar
• Restaurants
• Poolside bar
• BBQ facilities
• Grocery delivery
• Breakfast [buffet]
• Breakfast [continental]
• Asian breakfast

Services and conveniences

• Elevator
• Laundry service
• Safety deposit boxes
• Facilities for disabled guests
• Concierge
• Smoking area
• Business facilities
• Dry cleaning
• Library
• Luggage storage
• Lockers
• Daily housekeeping
• Postal service
• Doorman
• Smoke-free property
• Food delivery
• Meeting/banquet facilities
• Ironing service

For the kids

• Babysitting service
• Family room
• Family/child friendly
• Children's books and toys
• Kids meal

Access

• Front desk [24-hour]
• Check-in/out [express]
• Security [24-hour]
• Check-in/out [private]
• Fire extinguisher

Getting around

• Airport transfer
• Valet parking
• Shuttle service
• Rental car
• Taxi service
• Car park [on-site]
• Car park [free of charge]

Languages spoken

• English
• Chinese [Mandarin]

Sports equipment rental

• Bicycle rental