The Kiroro, a Tribute Portfolio Hotel, Hokkaido (closed)

Accessibility

• Wheelchair accessible
• Audible alarms in all public hallways
• Audible alarms in all guest rooms and suites
• Visual alarms in some public hallways
• Elevator
• Mobility accessibility in some rooms
• Roll-in shower in some rooms
• Adjustable height hand-held shower wand some rooms
• Bathtub grab bars in all rooms
• Toilet seat at wheelchair height -- some rooms
• Accessible vanities in some rooms
• Alarm clock telephone ringers in all rooms
• Access all room by interior corridor
• View ports in all guest room and suites doors
• Deadbolts on all guest room and suites doors
• Lowered deadbolts on all guest room doors
• Safety chains and/or latches on all guest doors
• Lever handles on all guest room doors
• Electronic room key
• Self-closing doors on all guest rooms and suites
• Accessible rooms have doors 32-inch wide opening
• Entirely Route to accessible guest rooms
• Room windows that open
• Main entrance
• On-site accessible restaurants / lounges
• Accessibility for all meeting spaces
• Accessible route to the registration desk

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Wi-Fi [portable rental]
• Internet services

Things to do, ways to relax

• Tours
• Massage
• Swimming pool [indoor]
• Hot tub
• Fitness center
• Sauna
• Tennis court
• Spa
• Garden
• Spa/sauna
• Gym/fitness
• Swimming pool
• Game room
• Fishing
• Skiing
• Billiards
• Table tennis
• Karaoke
• Ticket services
• Canoeing
• Ski lessons
• Outdoor recreational features

Cleanliness and safety

• Body thermometer
• Daily disinfection in common areas
• First aid kit
• Hand sanitizer
• Hygiene certification
• Temperature check for guests and staff
• Staff trained in safety protocol
• Protective screens in common areas
• Face coverings on staff
• Physical distancing of at least 1 meter
• Safe dining setup
• Daily disinfection in all rooms
• Individually-wrapped food options
• Hot water linen and laundry washing
• Shared stationery removed
• Rooms sanitized between stays
• Guest rooms seal after sanitization
• Breakfast in room

Dining, drinking, and snacking

• Room service [24-hour]
• Coffee shop
• Bar
• Restaurants
• BBQ facilities
• Vending machine
• Breakfast [buffet]
• Restaurant lunch
• Restaurant dinner
• International cuisine in restaurant
• Buffet in restaurant
• A la carte in restaurant
• Coffee/tea in restaurant
• Desserts in restaurant
• Restaurant breakfast
• Soup in restaurant

Services and conveniences

• Shops
• Laundry service
• Safety deposit boxes
• Facilities for disabled guests
• Concierge
• Smoking area
• Business facilities
• Luggage storage
• Lockers
• Chapel
• Shrine
• Daily housekeeping
• Gift/souvenir shop
• Laundromat
• Postal service
• Smoke-free property
• Contactless check-in/out
• Food delivery
• Meetings
• Meeting stationery
• Indoor venue for special events
• Meeting/banquet facilities
• Projector/LED display
• Audio-visual equipment for special events
• Wi-Fi for special events

For the kids

• Swimming pool [kids]
• Family/child friendly
• Playground
• Kids meal

Access

• Front desk [24-hour]
• Security [24-hour]
• CCTV in common areas
• Fire extinguisher

Getting around

• Airport transfer
• Valet parking
• Shuttle service
• Rental car
• Car power charging station
• Taxi service
• Car park [on-site]
• Car park [nearby]
• Car park [charges apply]

Languages spoken

• English
• Japanese
• Korean
• Chinese [Mandarin]

Sports equipment rental

• Bicycle rental
• Ski equipment rentals

Swimming & soaking

• Hot spring bath