The Mercer Hong Kong

Accessibility

• Wheelchair accessible

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet services

Things to do, ways to relax

• Fitness center
• Gym/fitness

Cleanliness and safety

• Body thermometer
• Daily disinfection in common areas
• First aid kit
• Hand sanitizer
• Temperature check for guests and staff
• Staff trained in safety protocol
• Physical distancing of at least 1 meter
• Sanitized kitchen and tableware items
• Hot water linen and laundry washing
• Cashless payment service
• Anti-viral cleaning products
• Rooms sanitized between stays
• Room sanitization opt-out available

Services and conveniences

• Elevator
• Laundry service
• Safety deposit boxes
• Facilities for disabled guests
• Concierge
• Smoking area
• Business facilities
• Dry cleaning
• Luggage storage
• Daily housekeeping
• Laundromat
• Postal service
• Smoke-free property
• Ironing service
• Terrace
• Invoice provided
• Air conditioning in public area

Access

• Front desk [24-hour]
• Security [24-hour]
• Check-in [24-hour]
• Safety/security feature
• CCTV outside property
• CCTV in common areas
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms

Getting around

• Airport transfer
• Shuttle service
• Taxi service
• Car park [nearby]

Languages spoken

• English
• Thai
• Chinese [Mandarin]
• Chinese [Cantonese]