The Ritz-Carlton, Kuala Lumpur

Accessibility

• Wheelchair accessible
• Facilities for disabled guests

Internet access

• Internet
• Internet services

Things to do, ways to relax

• Massage
• Fitness center
• Sauna
• Spa
• Swimming pool [outdoor]
• Garden
• Spa/sauna
• Gym/fitness
• Swimming pool
• Game room
• On-site entertainment

Cleanliness and safety

• Daily disinfection in common areas
• First aid kit
• Free face masks
• Hand sanitizer
• Temperature check for guests and staff
• Staff trained in safety protocol
• Protective screens in common areas
• Physical distancing of at least 1 meter
• Safe dining setup
• Sanitized kitchen and tableware items
• Breakfast takeaway service
• Individually-wrapped food options
• Hot water linen and laundry washing
• Shared stationery removed
• Cashless payment service
• Anti-viral cleaning products
• Rooms sanitized between stays
• Room sanitization opt-out available
• Breakfast in room

Dining, drinking, and snacking

• Room service [24-hour]
• Coffee shop
• Bar
• Restaurants
• Alternative meal arrangement

Services and conveniences

• Elevator
• Laundry service
• Safety deposit boxes
• Concierge
• Smoking area
• Dry cleaning
• Luggage storage
• Daily housekeeping
• Smoke-free property
• Xerox/fax in business center
• Contactless check-in/out
• Food delivery
• Grooming service
• Meeting/banquet facilities
• Ironing service
• Invoice provided
• Air conditioning in public area

For the kids

• Babysitting service
• Kids club
• Family room
• Family/child friendly
• Kids meal

Access

• Front desk [24-hour]
• Check-in/out [express]
• Security [24-hour]
• Check-in/out [private]
• Safety/security feature
• Soundproof rooms
• CCTV outside property
• CCTV in common areas
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms

Getting around

• Valet parking
• Rental car
• Car park [on-site]

Languages spoken

• English
• Japanese
• Malay
• Chinese [Mandarin]