The Ritz-Carlton, Tokyo

Accessibility

• Wheelchair accessible
• On-site accessible self parking
• Facilities for disabled guests

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet services

Things to do, ways to relax

• Tours
• Massage
• Swimming pool [indoor]
• Hot tub
• Fitness center
• Sauna
• Steamroom
• Spa
• Spa/sauna
• Gym/fitness
• Swimming pool
• Body scrub
• Foot bath
• On-site entertainment
• Pool with view

Cleanliness and safety

• First aid kit
• Hand sanitizer
• Staff trained in safety protocol
• Physical distancing of at least 1 meter
• Safe dining setup
• Sanitized kitchen and tableware items
• Hot water linen and laundry washing
• Shared stationery removed
• Cashless payment service
• Anti-viral cleaning products
• Rooms sanitized between stays
• Room sanitization opt-out available
• Breakfast in room

Dining, drinking, and snacking

• Room service [24-hour]
• Coffee shop
• Bar
• Restaurants
• Alternative meal arrangement

Services and conveniences

• Elevator
• Laundry service
• Safety deposit boxes
• Salon
• Concierge
• Dry cleaning
• Currency exchange
• Luggage storage
• Chapel
• Shrine
• Daily housekeeping
• Smoke-free property
• Xerox/fax in business center
• Contactless check-in/out
• Food delivery
• Grooming service
• Meeting/banquet facilities
• Ironing service
• Invoice provided
• Air conditioning in public area
• Heating in public area
• Wi-Fi for special events

For the kids

• Babysitting service
• Family/child friendly
• Children's books and toys
• Kids meal

Access

• Front desk [24-hour]
• Check-in/out [express]
• Security [24-hour]
• Check-in/out [private]
• Check-in [24-hour]
• Adult-only property
• Safety/security feature
• Soundproof rooms
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms

Getting around

• Airport transfer
• Valet parking
• Taxi service
• Car park [on-site]

Languages spoken

• English
• Japanese
• Estonian
• French
• Indonesian
• Italian
• Korean
• Russian
• Vietnamese
• Chinese [Mandarin]
• Chinese [Cantonese]
• Filipino