Ueno Hotel

Accessibility

• Wheelchair accessible

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!

Things to do, ways to relax

• Massage

Cleanliness and safety

• Daily disinfection in common areas
• First aid kit
• Hand sanitizer
• Temperature check for guests and staff
• Staff trained in safety protocol
• Protective screens in common areas
• Face coverings on staff
• Physical distancing of at least 1 meter
• Daily disinfection in all rooms
• Shared stationery removed
• Cashless payment service
• Rooms sanitized between stays
• Guest rooms seal after sanitization

Dining, drinking, and snacking

• Coffee shop
• Restaurants
• Vending machine
• Shared kitchen
• Kitchen
• Breakfast [continental]
• Asian breakfast

Services and conveniences

• Elevator
• Laundry service
• Safety deposit boxes
• Dry cleaning
• Luggage storage
• Shared lounge/TV area
• Daily housekeeping
• Laundromat
• Smoke-free property

Access

• Front desk [24-hour]
• Fire extinguisher
• Non-smoking rooms

Languages spoken

• English
• Japanese
• Korean
• Chinese [Mandarin]