Urbain Tokyo Ueno Kitasenju

Accessibility

• Wheelchair accessible

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet [LAN]
• Internet services

Cleanliness and safety

• Body thermometer
• Daily disinfection in common areas
• Doctor/nurse on call
• Free face masks
• Hand sanitizer
• Temperature check for guests and staff
• Staff trained in safety protocol
• Protective screens in common areas
• Physical distancing of at least 1 meter
• Safe dining setup
• Daily disinfection in all rooms
• Sanitized kitchen and tableware items
• Breakfast takeaway service
• Individually-wrapped food options
• Hot water linen and laundry washing
• Shared stationery removed
• Cashless payment service
• Anti-viral cleaning products
• Rooms sanitized between stays
• Guest rooms seal after sanitization
• Professional-grade sanitizing services
• Room sanitization opt-out available

Dining, drinking, and snacking

• Room service
• Vending machine
• Shared kitchen
• Kitchen
• Breakfast [buffet]
• Breakfast [continental]

Services and conveniences

• Elevator
• Laundry service
• Facilities for disabled guests
• Concierge
• Smoking area
• Dry cleaning
• Luggage storage
• Shared lounge/TV area
• Daily housekeeping
• Laundromat
• Smoke-free property
• Xerox/fax in business center
• Grooming service
• Ironing service
• Invoice provided
• Air conditioning in public area
• Heating in public area

Access

• Front desk [24-hour]
• Check-in/out [express]
• Security [24-hour]
• Safety/security feature
• CCTV outside property
• CCTV in common areas
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms

Getting around

• Taxi service

Languages spoken

• English
• Japanese
• Korean