Wulai Karuizawa Hot Spring Resort

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet services

Things to do, ways to relax

• Tours
• Hot tub
• Sauna
• Steamroom
• Spa
• Garden
• Spa/sauna

Cleanliness and safety

• Body thermometer
• Daily disinfection in common areas
• Doctor/nurse on call
• First aid kit
• Free face masks
• Hand sanitizer
• Sterilizing equipment
• Temperature check for guests and staff
• Staff trained in safety protocol
• Physical distancing of at least 1 meter
• Daily disinfection in all rooms
• Hot water linen and laundry washing
• Shared stationery removed
• Cashless payment service
• Room sanitization opt-out available

Dining, drinking, and snacking

• Coffee shop
• Bar
• Restaurants
• BBQ facilities
• Grocery delivery
• Breakfast [buffet]

Services and conveniences

• Luggage storage
• Lockers
• Daily housekeeping
• Smoke-free property
• Food delivery
• Terrace
• Invoice provided
• Air conditioning in public area

For the kids

• Family room
• Family/child friendly

Access

• Pets allowed
• Pet-friendly [charges apply]
• CCTV in common areas
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms

Getting around

• Airport transfer
• Taxi service
• Car park [on-site]
• Car park [nearby]

Languages spoken

• English
• Chinese [Mandarin]
• Chinese [Cantonese]

Swimming & soaking

• Hot spring bath