Yuzawa New Otani

Accessibility

• Wheelchair accessible

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet services

Things to do, ways to relax

• Nightclub
• Tours
• Massage
• Hot tub
• Sauna
• Steamroom
• Spa/sauna
• Fishing
• Skiing
• Table tennis
• Karaoke
• Public bath

Cleanliness and safety

• Staff trained in safety protocol
• Safe dining setup
• Cashless payment service
• Rooms sanitized between stays

Dining, drinking, and snacking

• Coffee shop
• Restaurants
• Vending machine

Services and conveniences

• Shops
• Elevator
• Laundry service
• Safety deposit boxes
• Facilities for disabled guests
• Concierge
• Smoking area
• Business facilities
• Dry cleaning
• Library
• Luggage storage
• Lockers
• Daily housekeeping
• Gift/souvenir shop
• Laundromat
• Postal service
• Smoke-free property
• Meeting/banquet facilities

Access

• Front desk [24-hour]
• Security [24-hour]
• Check-in [24-hour]
• Fire extinguisher

Getting around

• Taxi service
• Car park [on-site]
• Car park [free of charge]

Languages spoken

• English
• Japanese

Sports equipment rental

• Ski equipment rentals

Swimming & soaking

• Hot spring bath