Zao Kokusai Hotel

Accessibility

• Wheelchair accessible

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet [LAN]
• Internet services

Things to do, ways to relax

• Massage
• Skiing
• Foot bath
• Private bath
• Public bath

Cleanliness and safety

• Body thermometer
• Doctor/nurse on call
• First aid kit
• Temperature check for guests and staff
• Staff trained in safety protocol
• Physical distancing of at least 1 meter
• Safe dining setup
• Sanitized kitchen and tableware items
• Hot water linen and laundry washing
• Shared stationery removed
• Cashless payment service
• Anti-viral cleaning products
• Guest rooms seal after sanitization
• Professional-grade sanitizing services
• Room sanitization opt-out available

Dining, drinking, and snacking

• Restaurants
• Room service
• Vending machine
• Breakfast [buffet]

Services and conveniences

• Elevator
• Laundry service
• Safety deposit boxes
• Facilities for disabled guests
• Smoking area
• Luggage storage
• Daily housekeeping
• Gift/souvenir shop
• Laundromat
• Postal service
• Smoke-free property
• Xerox/fax in business center
• Meeting/banquet facilities
• Terrace
• Invoice provided
• Air conditioning in public area
• Heating in public area
• Ski service

For the kids

• Family room
• Family/child friendly
• Kids meal

Access

• Front desk [24-hour]
• Security [24-hour]
• Safety/security feature
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms

Getting around

• Shuttle service
• Car power charging station
• Car park [on-site]
• Car park [free of charge]

Languages spoken

• English
• Japanese

Sports equipment rental

• Ski equipment rentals

Swimming & soaking

• Hot spring bath