KKday User
It was a very unexpected incident. The following is how it happened: 1- I made a reservation for 1/19 and arrived at the venue on time at 12 o’clock to check that there was no such itinerary (but they had a similar itinerary in cooperation with another K platform, but not with KKday). For a moment I thought I was in the wrong place, but after confirming again, there was only one Dive Gurus in Long Beach. 2- Contact customer service, and the on-site staff also actively contacted other people. Later, we found a cooperative manufacturer, but the trip actually started at 13 o'clock, not 12 o'clock. We had to wait an extra hour at noon, so we could only wait on site. . 3- Because we have participated in PADI courses before, they said that we need to increase the price by 500 yuan to go to the 18-meter sea area; but the platform did not mention the details of the price increase at all! We asked them about the on-site participation price, which is NT$2,000 for zero basis and NT$2,050 for experienced participants. Because my Filipino friends reminded me not to participate in on-site solicitation tours, I always use the KKDAY platform to order products. I also purchased other island hopping tours the next day, but now I am full of doubts about this platform! I didn't dare to participate in other itineraries that I was considering participating in later. It was a big shock, it was a waste of time and I felt like I was being skinned again!