KKday User
Upon landing, I saw the driver's WhatsApp message. He came to find us even though we went to the wrong meeting point. I was so grateful. I've booked airport transfers in Thailand through KKday before, ordering a large car but getting a small one, and there was no way to complain. Another time, I booked airport transfers in Japan, but they didn't show up, and I couldn't complain because customer service wasn't online. So, I was hesitant to book airport transfers this time. Thankfully, the lovely local driver got our trip off to a great start!