箱根翡翠 Hakone Hisui Hotel

Languages spoken

• English
• Japanese

Internet access

• Free Wi-Fi in all rooms!
• Internet
• Wi-Fi in public areas

Things to do, ways to relax

• Garden
• Karaoke
• Massage
• Sauna
• Spa
• Spa/sauna

Cleanliness and safety

• Body thermometer
• Cashless payment service
• Daily disinfection in all rooms
• Daily disinfection in common areas
• Face coverings on staff
• First aid kit
• Free face masks
• Guest rooms seal after sanitization
• Hand sanitizer
• Hot water linen and laundry washing
• Physical distancing of at least 1 meter
• Protective screens in common areas
• Rooms sanitized between stays
• Safe dining setup
• Shared stationery removed
• Staff trained in safety protocol
• Temperature check for guests and staff

Dining, drinking, and snacking

• Bar
• Coffee shop
• Kitchen
• Restaurants
• Room service
• Shared kitchen
• Vending machine

Swimming & soaking

• Hot spring bath

Services and conveniences

• Daily housekeeping
• Elevator
• Facilities for disabled guests
• Food delivery
• Luggage storage
• Meeting/banquet facilities
• Safety deposit boxes
• Shops
• Smoke-free property
• Smoking area

Land sports

• Golf course (within 3 km)

Access

• Fire extinguisher
• Front desk [24-hour]
• Security [24-hour]

Getting around

• Car park [free of charge]
• Car park [nearby]
• Car park [on-site]
• Shuttle service

Available in all rooms

• Air conditioning
• Bathrobes
• Bathtub
• Hair dryer
• Non-smoking
• Refrigerator
• Shower
• Slippers
• Towels
• TV