Hakone Hisui Hotel

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet services

Things to do, ways to relax

• Massage
• Sauna
• Spa
• Garden
• Spa/sauna
• Karaoke

Cleanliness and safety

• Body thermometer
• Daily disinfection in common areas
• First aid kit
• Free face masks
• Hand sanitizer
• Temperature check for guests and staff
• Staff trained in safety protocol
• Protective screens in common areas
• Face coverings on staff
• Physical distancing of at least 1 meter
• Safe dining setup
• Daily disinfection in all rooms
• Sanitized kitchen and tableware items
• Hot water linen and laundry washing
• Shared stationery removed
• Cashless payment service
• Rooms sanitized between stays
• Guest rooms seal after sanitization
• Professional-grade sanitizing services
• Room sanitization opt-out available

Dining, drinking, and snacking

• Coffee shop
• Bar
• Restaurants
• Room service
• Vending machine
• Shared kitchen
• Kitchen

Services and conveniences

• Shops
• Elevator
• Safety deposit boxes
• Facilities for disabled guests
• Smoking area
• Luggage storage
• Shared lounge/TV area
• Daily housekeeping
• Smoke-free property
• Xerox/fax in business center
• Food delivery
• Meeting/banquet facilities
• Terrace
• Air conditioning in public area
• Heating in public area

For the kids

• Kids meal

Access

• Front desk [24-hour]
• Security [24-hour]
• Safety/security feature
• CCTV outside property
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms

Getting around

• Shuttle service
• Car park [on-site]
• Car park [nearby]
• Car park [free of charge]

Languages spoken

• English
• Japanese

Swimming & soaking

• Hot spring bath

Land sports

• Golf course (within 3 km)