Autumn Willow Hotel

Accessibility

• Wheelchair accessible
• On-site accessible restaurants / lounges

Internet access

• Wi-Fi in public areas
• Internet
• Free Wi-Fi in all rooms!
• Internet services

Things to do, ways to relax

• Tours
• Massage

Cleanliness and safety

• Daily disinfection in common areas
• First aid kit
• Free face masks
• Staff trained in safety protocol
• Face coverings on staff
• Daily disinfection in all rooms
• Shared stationery removed
• Cashless payment service
• Anti-viral cleaning products
• Room sanitization opt-out available

Dining, drinking, and snacking

• Restaurants
• Breakfast [buffet]
• Bottle of water
• Fruits/snacks

Services and conveniences

• Elevator
• Facilities for disabled guests
• Concierge
• Smoking area
• Luggage storage
• Cash withdrawal
• Convenience store
• Daily housekeeping
• Smoke-free property
• Food delivery
• Invoice provided
• Air conditioning in public area
• Heating in public area

For the kids

• Family room
• Family/child friendly

Access

• Front desk [24-hour]
• Security [24-hour]
• Check-in/out [private]
• Check-in [24-hour]
• Safety/security feature
• Allergy-free rooms
• Soundproof rooms
• CCTV outside property
• CCTV in common areas
• Smoke alarms
• Fire extinguisher
• Non-smoking rooms

Getting around

• Taxi service

Languages spoken

• English
• Japanese
• Indonesian
• Malay
• Chinese [Mandarin]